BLOEMER, Johanna

Email Alert RSS Feed

Profile

Full Name
BLOEMER, Johanna
Email
jose.bloemer@uhasselt.be
 
Loading... 5 0 5 0 false
Loading... 6 0 5 0 false

Publications

Results 1-36 of 36 (Search time: 0.005 seconds).

Issue DateTitleContributor(s)TypeCat.
12009The CoO-ELM model: A theoretical framework for the cognitive processes underlying country of origin-effectsBLOEMER, Johanna; BRIJS, Kris; Kasper, HansJournal ContributionA1
22006Country images: do they really matter? Critical reflections and empirical evidence rehabilitating the importance and understanding of country-of-origin effectsBRIJS, Kris; BLOEMER, Johanna; KASPER, HansConference MaterialC2
32005Inductive development of customer E-loyalty theory with Bayesian networksJARONSKI, Waldemar; VANHOOF, Koen; BLOEMER, JohannaProceedings PaperC1
42004Exploiting sensitivity analysis in Bayesian networks for customer satisfaction studyJARONSKI, Waldemar; BLOEMER, Johanna; VANHOOF, Koen; WETS, GeertProceedings PaperC1
52004Applying Bayesian networks in practical customer satisfaction studiesJARONSKI, Waldemar; BLOEMER, Johanna; VANHOOF, Koen; WETS, GeertProceedings PaperC1
62003Comparing complete and partial classification for identifying customers at riskBLOEMER, Johanna; BRIJS, Tom; VANHOOF, Koen; SWINNEN, GilbertJournal ContributionA1
72002Identifying latently dissatisfied customers and measures for dissatisfaction managementBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenJournal ContributionA1
82001Use of Bayesian belief networks to help understand online audienceJARONSKI, Waldemar; BLOEMER, Johanna; VANHOOF, Koen; WETS, GeertProceedings PaperC2
92001Merkenbeleid, ook een key succes factor in high-tech marktenPeters, K.; BLOEMER, JohannaJournal ContributionA3
102001Gaining insight into characteristics of online audiences with new approachesJARONSKI, Waldemar; BLOEMER, Johanna; VANHOOF, Koen; WETS, GeertProceedings PaperC2
112001De invloed van de winkel en de consument op winkeltrouwBLOEMER, Johanna; Odekerken-Schroder, G.J.Journal ContributionA1
122001The use of characteristic rules for identifying latently dissatisfied customersBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenProceedings PaperC2
132000Antecedents and consequences of role stress of retail sales personsWetzels, M.G.M.; de Ruyter, J.C.; BLOEMER, JohannaJournal ContributionA1
141999Customer loyalty in high and low involvement settings: the moderating impact of positive emotionsde Ruyter, K.; BLOEMER, JohannaJournal Contribution
151999The effects of satisfaction and involvement on loyaltyBLOEMER, Johanna; Kasper, J.D.P.Proceedings Paper
161999Customer loyalty in extended service settings: the interaction between satisfaction, value attainment and positive moodde Ruyter, J.C.; BLOEMER, JohannaJournal Contribution
171999Linking perceived service quality and behavioral intentions: a multi-dimensional perspective using structural equation modellingBLOEMER, Johanna; de Ruyter, J.C.; Wetzels, M.G.M.Journal Contribution
181998On the relationship between financial institutions image, quality, satisfaction and loyaltyBLOEMER, Johanna; de Ruyter, K.; Peeters, P.Journal Contribution
191998Identifying latent dissatisfied customers using association rules in customer satisfaction studiesBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenProceedings Paper
201998Using association rules in customer satisfaction studies to identify latent dissatisfied customersBLOEMER, Johanna; BRIJS, Tom; SWINNEN, Gilbert; VANHOOF, KoenJournal Contribution
211998On the relationship between store image, store satisfaction and store loyaltyBLOEMER, Johanna; de Ruyter, K.Journal Contribution
221998Brand choice commitment and involvementBLOEMER, JohannaJournal Contribution
231998Explaining brand loyalty, dealer sales loyalty and dealer after-sales loyalty: the influence of satisfaction with the car, satisfaction with the sales service and the satisfaction with the after-sales serviceBLOEMER, Johanna; Pauwels, K.Journal Contribution
241998Customer loyalty in a service settingBLOEMER, Johanna; de Ruyter, K.; Wetzels, M.Journal Contribution
251998On the relationship between perceived service quality, service loyalty and switching costsde Ruyter, K; Wetzels, M; BLOEMER, JohannaJournal Contribution
261997A case study in loyalty and satisfaction researchVANHOOF, Koen; BLOEMER, Johanna; Pauwels, K.Proceedings Paper
271997There is more to loyalty than just satisfaction: the effects of satisfaction and involvement on brand loyalty and dealer loyaltyBLOEMER, Johanna; Kasper, J.D.P.Journal Contribution
281997Merging service quality and service satisfaction - An empirical test of an integrative modelde Ruyter, K; BLOEMER, Johanna; Peeters, PJournal Contribution
291997Evaluating health care service quality: the moderating role of knowledgede Ruyter, K.; BLOEMER, JohannaJournal Contribution
301996It takes two to tango: customer loyalty in a service settingBLOEMER, Johanna; de Ruyter, K.; Wetzels, M.Proceedings Paper
311996Cultural closeness and its impact on internationalization strategies: some examples from the European retail industryKasper, J.D.P.; BLOEMER, JohannaProceedings Paper
321996On the relationship between perceived service quality and behavioral intentions: a corss-sectional perspectivede Ruyter, K.; Wetzels, M.; BLOEMER, JohannaProceedings Paper
331995On knowledge, manifest expectations and perceived service qualityBLOEMER, JohannaProceedings Paper
341995Post purchase deliberation and brand choice involvement as mediating variables in the relationship between brand satisfaction and brand loyaltyBLOEMER, JohannaProceedings Paper
351995Integrating service quality and satisfaction: pain in the neck or marketing opportunity?BLOEMER, Johanna; de Ruyter, K.Journal Contribution
361995THE COMPLEX RELATIONSHIP BETWEEN CONSUMER SATISFACTION AND BRAND LOYALTYBLOEMER, Johanna; KASPER, HDPJournal Contribution